Frequently asked questions
Practical answers about the platform, automation, integrations, and onboarding evidence.
What does Reguvera bring together?
Reguvera combines guided digital applications, remote identity, source checks, AI-assisted document processing, corrections, staff review, signing, and application history. The journey follows four stages: Collect, Check, Resolve, and Prepare. The result is a decision package with the information and evidence teams need to act.
How much of onboarding is automated?
Reguvera automates routine checks, application progression, and correction requests under your configured rules. AI assists with document extraction, consistency checks, and exception triage. Staff handle cases that need risk, policy, or commercial judgment, with the evidence and next action in view.
Can we keep our existing CRM and core systems?
Yes. Reguvera works as a CRM for regulated acquisition and onboarding, or synchronizes with the CRM you already use. Connect campaign attribution, contacts, partner ownership, application status, and next actions, then hand decision packages to core systems, document management, and approval workflows.
How does Reguvera connect to sources in different markets?
Reguvera connects identity, company, ownership, credit, asset, and screening providers through a shared integration layer. Regional sources feed the same field comparisons and review workflow, while staff see the values, sources, and check results together. Configure the connections around your market and products.
What evidence stays with the application?
Submitted information, source values, check results, correction requests, documents, signatures, and review actions stay connected to the application. Data-access records, permissions, and retention and erasure controls support controlled data handling. Source agreement, staff verification, and application decisions remain distinct in the record.